NOVAMOD Systems LLC

Commercial Financial Policy

CFP-001

Effective Date: July 29, 2026·Last Updated: July 29, 2026

This Policy governs all financial and payment terms for purchases of prefabricated modular bathroom units from NOVAMOD Systems LLC. It is incorporated by reference into every signed Purchase Agreement.

1. Scope and Application

This Commercial Financial Policy (CFP-001) applies to all purchases of prefabricated modular bathroom units made through a signed written Purchase Agreement with NOVAMOD Systems LLC, a Florida limited liability company.

Quote requests submitted through our website are non-binding expressions of interest. They create no payment obligation and are not subject to this Policy until a Purchase Agreement is signed.

This Policy is incorporated by reference into every Purchase Agreement issued by NOVAMOD. In the event of conflict between a Purchase Agreement and this Policy, the Purchase Agreement controls.

This Policy covers two categories of customers:

Business Customers (B2B)

Commercial contractors
Construction and development companies
Event venues and hospitality businesses
Agricultural operations
Government and municipal entities

Individual Consumers (B2C)

Homeowners
Private persons purchasing primarily for personal, family, or residential use

Consumer Notice: If you are an individual consumer purchasing for residential or personal use, you retain all rights granted by Florida and federal consumer protection law, including the Florida Deceptive and Unfair Trade Practices Act (FDUTPA, § 501.201 et seq., Fla. Stat.) and the FTC Cooling-Off Rule (16 C.F.R. Part 429). No provision of this Policy may limit those rights.

2. Pricing and Currency

2.1 Currency. All prices quoted and invoiced by NOVAMOD are in United States Dollars (USD). NOVAMOD does not quote in other currencies.

2.2 Quote Validity. All quotes issued by NOVAMOD are valid for 30 calendar days from the quote date. After that period, quoted prices are subject to change without notice. To lock in a quoted price, a Purchase Agreement must be signed and a deposit received within the validity window.

2.3 Price Adjustments. NOVAMOD reserves the right to adjust pricing before a Purchase Agreement is signed to reflect changes in material costs, shipping rates, import duties, or currency exchange rates. Any pricing change that affects a pending quote will be communicated in writing. No Purchase Agreement becomes binding until the customer provides written acceptance of the final price and submits the required deposit.

2.4 Taxes and Duties. The customer is responsible for all applicable sales tax, use tax, and state or local taxes on the purchase. NOVAMOD handles U.S. customs clearance and import duties to the Florida port of entry only. Any duties, taxes, or fees imposed after that point — including local delivery surcharges, permit fees, or site-specific taxes — are the customer's sole responsibility.

3. Deposit Requirements

A non-refundable deposit (subject to the cancellation schedule in Section 6) is required to confirm any order. No production order, import allocation, or inventory reservation will be made until the deposit is received and cleared.

Deposit receipt constitutes the customer's acceptance of the Purchase Agreement, these financial terms, and the Terms of Service.

Order Type	Required Deposit	Balance Due
Standard catalog product — in warehouse inventory	50% of total order value	Before delivery is scheduled
Standard catalog product — import order (not yet in inventory)	50% of total order value	Upon notification of arrival at U.S. port of entry
Custom or modified configuration	60% of total order value	Before production release; balance before delivery
Government / municipal orders	Flexible — contact hello@novamodsystems.com	Per negotiated payment terms with approved purchase order

Custom or Modified Configurations: Once a custom production order has been placed with the factory, the deposit is non-refundable regardless of cancellation timing. See Section 6 for the full cancellation fee schedule.

4. Accepted Payment Methods

NOVAMOD accepts the following payment methods:

Wire transfer (ACH or domestic wire) — preferred method for all orders; no additional fee.
Certified check or cashier's check — accepted; order confirmed upon check clearance.
Business check — accepted; subject to 5-business-day clearing hold before order is confirmed.
Credit card or debit card — accepted for amounts up to $5,000 USD; a 3% processing fee applies.
Zelle or similar instant transfer — accepted for orders up to $10,000 USD total; no additional fee.

NOVAMOD does not accept cryptocurrency. NOVAMOD does not offer in-house financing or installment payment plans. Customers who require financing may arrange third-party financing independently; the full purchase price remains due to NOVAMOD per the terms of the Purchase Agreement.

5. Balance Payment and Delivery

5.1 Payment Before Delivery. The full remaining balance must be received and cleared before any delivery is scheduled. NOVAMOD will not release a unit for delivery or pick-up until payment is confirmed.

5.2 Inventory Items. For units available in NOVAMOD's Florida warehouse, the customer will be notified when the unit is ready. The remaining balance is due within 5 business days of that notification.

5.3 Import Order Items. For units on open import orders, the customer will be notified when the shipment has arrived at the U.S. port of entry (typically approximately 2 weeks before delivery to the warehouse). The balance is due within 5 business days of that notification.

5.4 Failure to Pay Balance. If the balance is not received within 15 calendar days of the payment notification, NOVAMOD reserves the right to cancel the order and treat the deposit as forfeited per Section 6. NOVAMOD will provide a written notice before cancellation.

5.5 Storage Fees. If a customer has paid in full but does not schedule delivery or pick-up within 15 calendar days of notification that the unit is ready, NOVAMOD may assess a storage fee of $50 USD per day. After 30 days, NOVAMOD may, upon written notice, resell the unit and apply the proceeds to any outstanding storage balance.

6. Cancellation Policy

Cancellation fees reflect the costs NOVAMOD incurs at each stage of the order lifecycle, including factory commitments, logistics, and import obligations. The following schedule applies:

Cancellation Stage	B2B Cancellation Fee	B2C Cancellation Fee
Before deposit is received	No charge — order is not confirmed until deposit clears	No charge
After deposit — before production order placed (within 72 hours of deposit)	Full deposit refunded minus 5% administrative fee	Full deposit refunded (no administrative fee deduction)
After deposit — after production order placed, before manufacturing begins	25% of total order value (deposit applied toward fee)	25% of total order value; consumer may invoke FTC Cooling-Off Rule if applicable (see below)
After manufacturing begins (custom/modified orders)	60% of total order value — no refund of any amount paid	60% of total order value; FDUTPA consumer protections may apply
After unit ships from factory	75% of total order value — no refund of any amount paid	75% of total order value; FDUTPA consumer protections may apply
After delivery to customer	No cancellation — refer to Refund Policy for post-delivery remedies	No cancellation — refer to Refund Policy for post-delivery remedies

FTC Cooling-Off Rule (Individual Consumers): Under 16 C.F.R. Part 429, consumers have a 3-business-day right to cancel, with a full refund, for door-to-door sales or sales made at temporary locations (trade shows, fairs, etc.) valued at $25 or more. If your purchase was made in such a context, this federal right applies regardless of any cancellation fee in the table above. To exercise this right, send written notice to hello@novamodsystems.com within 3 business days of signing the Purchase Agreement.

7. Late Payment

7.1 Interest on Overdue Balances (B2B). For Business Customers, balances not paid by the due date stated in the Purchase Agreement or payment notification accrue interest at a rate of 1.5% per month (18% per annum), which is the permissible rate under Florida law for commercial transactions. Interest begins accruing on the first business day after the due date.

7.2 Late Fees (B2C). For Individual Consumers, NOVAMOD's entitlement to late fees is limited to documented actual costs caused by the delay, consistent with the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). Punitive late fees are not assessed against consumers.

7.3 Storage Fees. As described in Section 5.5, NOVAMOD may assess a storage fee of $50 USD per day after 15 days for units that are paid and ready but not collected or scheduled for delivery.

7.4 Resale of Unclaimed Goods. If a paid unit is not collected within 30 calendar days of readiness notification, NOVAMOD may, upon written notice to the customer, resell the unit to recover outstanding amounts (storage fees, interest, and any balance owed). Any surplus from the resale after deducting all fees and costs owed to NOVAMOD will be remitted to the customer.

8. Quotes and Estimates

8.1 Non-Binding Nature of Quotes. All quotes, estimates, and proposals issued by NOVAMOD are non-binding until reflected in a signed Purchase Agreement. A quote is not an offer to sell; it is an invitation to negotiate.

8.2 Quote Validity Period. Quotes are valid for 30 calendar days from the date of issuance. After expiration, NOVAMOD reserves the right to revise pricing, availability, and lead times before issuing a new quote.

8.3 Typographical Errors. NOVAMOD is not bound by typographical errors in quotes. If an error is discovered, NOVAMOD will notify the customer in writing with a corrected quote before the Purchase Agreement is executed. NOVAMOD will not honor a price that was clearly erroneous.

8.4 Lead Times. Estimated lead times stated in quotes are good-faith estimates based on current inventory and import schedules. They are not guaranteed delivery dates and are subject to change due to shipping delays, customs, factory schedules, or force majeure events.

9. Disputes and Chargebacks

Before initiating any chargeback or payment dispute with your bank or card issuer, you must contact NOVAMOD in writing at hello@novamodsystems.com. Failure to do so may constitute a breach of your Purchase Agreement.

9.1 Pre-Dispute Contact Required. If you have a concern about a charge or believe a payment was made in error, contact NOVAMOD at hello@novamodsystems.com before filing a dispute with your bank or payment provider. NOVAMOD will respond within 5 business days with a written explanation and, if warranted, a resolution.

9.2 Unauthorized Chargebacks. A chargeback initiated without prior written notice to NOVAMOD, where NOVAMOD can demonstrate delivery of conforming goods per the Purchase Agreement, will be considered a breach of contract. NOVAMOD reserves the right to suspend the customer's account, refer the matter to collections, and seek recovery of all amounts owed, including chargeback fees and legal costs.

9.3 Dispute Resolution Process. Disputes will be resolved in the following order: (1) Informal negotiation — the parties will attempt to resolve the dispute in good faith within 30 calendar days of written notice; (2) Mediation — if informal negotiation fails, the parties will submit to non-binding mediation in Hillsborough County, Florida, with costs shared equally; (3) Litigation — if mediation fails, disputes will be resolved in the state or federal courts of Hillsborough County, Florida.

10. Consumer Rights (B2C) — Cannot Be Limited

Individual Consumer Rights: Nothing in this Commercial Financial Policy limits, waives, or supersedes any right you hold as an individual consumer under applicable Florida or federal law. These rights exist regardless of the terms of any Purchase Agreement.

10.1 FDUTPA. The Florida Deceptive and Unfair Trade Practices Act (FDUTPA, § 501.201 et seq., Fla. Stat.) prohibits deceptive, unfair, and unconscionable financial practices. If NOVAMOD engages in any such practice, you are entitled to actual damages, attorney's fees, and court costs under FDUTPA. No provision of this Policy waives these rights.

10.2 FTC Cooling-Off Rule. The FTC Cooling-Off Rule (16 C.F.R. Part 429) grants consumers the right to cancel a purchase within 3 business days for sales made at locations other than NOVAMOD's permanent place of business (e.g., trade shows, fairs, or door-to-door sales). If this Rule applies to your transaction, you are entitled to a full refund within 10 business days of cancellation.

10.3 UCC Article 2. The Florida Uniform Commercial Code, Article 2 (Fla. Stat. § 672), governs the sale of goods, including your rights regarding conforming and non-conforming goods, remedies upon breach, and warranty protections. These statutory rights apply to all consumer purchases and are not modified by this Policy.

10.4 Magnuson-Moss Warranty Act. Consumer warranty rights under the Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.) are governed separately by the NOVAMOD Warranty Policy. Nothing in this Financial Policy limits your warranty rights.

For questions about your rights as an individual consumer, you may contact the Florida Attorney General's Office (myfloridalegal.com), the Florida Department of Agriculture and Consumer Services (fdacs.gov), or the Federal Trade Commission (ftc.gov).

Governing law: This Policy is governed by the laws of the State of Florida. Any legal action must be brought in the state or federal courts located in Hillsborough County, Florida.

hello@novamodsystems.com